Your Ideal Client
If we could clone one client 100 times, who would it be?
Which claim types do you want more of, and what's one worth to the firm?
Which enquiries do you NOT want, and what makes them hard work?
When clients first call you, what has usually just happened that has made them pick up the phone?
How urgent is it when they call? (On a scale of 1-10)
The 3 questions you and the team get asked over and over
What do clients thank you for at the end?
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